Service 05 · AI training for teams
Training built around your team's real work.
Hands-on AI training by role, using your own tasks and examples, plus a plain-language usage policy so everyone knows what's allowed and what needs a second look.
- Who it's forTeams with AI toolsand uneven, uncertain use
- What you getSessions, guides and a policybuilt from your own tasks
- ToolsThe ones you've approvedfor example ChatGPT, Copilot or Gemini
- PricingFixed-scope quoteAfter a free 30-minute call
By role
Different jobs, different lessons.
A controller and a customer service rep need different things from AI. We plan sessions around what each group actually does all day.
Leadership
Setting direction without the hype.
- What AI is and isn't good at
- Risk, policy and oversight
- How to judge proposals and vendors
Managers
Spotting good uses on their teams.
- Finding repeatable tasks
- Reviewing AI-assisted work
- Measuring whether it helps
Front-line teams
Everyday tasks, done faster and checked.
- Drafting, summarizing, rewriting
- Research with source checks
- What never goes into a prompt
Champions
The people others will ask.
- Reusable prompts and templates
- Simple automations
- Coaching colleagues
How it runs
From your tasks to confident habits.
- Step 1
Collect real tasks
We ask each group for the work they'd most like help with.
- Step 2
Build exercises
Role-specific exercises using realistic examples, with sensitive details removed.
- Step 3
Hands-on sessions
People practice on their own tasks, not a generic demo.
- Step 4
Guides and policy
Short how-to guides and a written usage policy to keep.
- Step 5
Follow-up
Answers to the questions that come up once people start using it.
The usage policy
Clear rules make people more willing to try.
When nobody knows what's allowed, careful people avoid AI and careless people use it anyway. A short written policy fixes both.
What a good policy coversStarter outline
- Which AI tools are approved, and for what
- What information never goes into an AI tool
- When output must be reviewed by a person
- When to tell customers AI was involved
- Who to ask when something is unclear
FAQ
Questions we hear.
Do people need technical skills?
No. Sessions are written for people who use email and spreadsheets, not programmers. Champions get extra depth if they want it.
Which AI tools do you train on?
The ones your business has approved. If you haven't chosen yet, we can help you decide as part of the engagement.
Is training on-site or remote?
The format is agreed in your quote, based on your team's locations and schedules.
How do we know it worked?
Attendance isn't the goal. We agree on a few simple signs of adoption up front, such as specific tasks now done with AI and reviewed properly, and check them afterward.
Insights
Further reading.
- Training your team on AI: what actually works One demo doesn't change how people work. Role-based practice on real tasks does. Read the article
- How to write an AI use policy your team will actually follow Short, specific and reviewed regularly beats long and ignored. Here's what to include. Read the article
- Where to start with AI in a mid-sized business Skip the strategy deck. Pick one workflow, measure it, and prove value in weeks. Read the article
Free 30-minute call
Find out where AI can help your business.
Tell us how your team works today. We'll tell you plainly where technology can save time, where it can't, and what a sensible first step would be.
Prefer the phone? Call (949) 691-0086